Services

Public health delivery

We can help you with any aspect of public health practice including health protection, health improvement, health care quality and health intelligence.  Our primary focus is on coming alongside you and your team to delivery services or support specific pieces of work, which make a difference to you and the population that you serve.

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Service redesign and change management

We have extensive experience of reviewing services, developing service pathways and leading the change management required to implement new care pathways.  We can help you to set up new services from scratch, merge existing functions or expand the scope of a service.

Quality improvement using lean production methods

We can support you with a range of powerful lean production tools and techniques, and help you to apply these to the services that you deliver or oversee. This is a great way to improve productivity and enhance the experience of service users.

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research and evaluation

We cover a wide range of skills from getting you a briefing on latest trends, supporting you in developing an evidence based pathway, or undertaking qualitative or quantitative research.

training and coaching

We recognize that it is better to build internal skills rather than bring skills in from outside. We can provide coaching, training or mentoring for emerging leaders or for teams. This includes the use of tools that can help individuals and team understand themselves better.

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our Promise

To work with you to make a difference

It is important to us that we have a deep understanding of what is important to you and that we understand your values.

We cannot be experts in everything and we will not pretend to be.  If we cannot help, we will seek to point you to other service providers who can.

As far as possible, we leave spare capacity in the work that we take on, so that we do not promise to deliver work for you and then have to delay our support because we are over committed.

We are absolutely committed to confidentiality and acting with discretion, bot in relation to other internal staff, patients/clients/customers and in relation to other organisations.

We think about an exit strategy from the time that we start to work with you, so that we can transfer skills and hand over work that we undertake in a way that ensures sustainability.

We recognise the importance of value for money and we are committed to delivering what we believe is excellent value at a competitive price.

We do not charge for initial investigation and will provide you with a draft contract before we start any work for which we charge.

If you are unhappy with our pricing structure, please let us know as soon as possible. If we are not pitched at the right price, we can perhaps put you in touch with other providers.